Shipping/Returns
Refund policy
Please make sure product sizing, shipping address, and billing address are all correct, if your items are returned because of an invalid address you will need to pay to have it reshipped. Due to limited product all sales are final for all merchandise
No exchanges unless the item is in damaged condition or faulted. If damaged or faulted a new one will be sent out to the customer once a tracking number is provided on the return item. Please let me know as soon as the item arrives.
Shipping for any items to be exchanged or redelivered is to be paid for by the customer.
If there is an issue with your order please contact me by email. If the issue is on our end, shipping and redelivery fees will be provided by us.
MAILING/DELIVERY
Once an order is shipped out, it is no longer in our hands, meaning we have no power as to what happens to the package. A tracking number is sent by email with delivery updates for all orders.
If there is a problem with your delivery or tracking updates, please contact the carrier or your local post office.
If mail is lost or stolen, it is not in our hands.
All mail to be redelivered will require payment for the shipping label by the customer.
Please read over your shipping information before ordering to make sure you get your package with no errors or return mail.
For all inquiries, email us at casey@hauntless.com